Smarter business insurance

Cleaners Insurance.
Cover That Actually Works for Your Business.

Public liability for commercial, strata, and residential cleaners across Australia.

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Getting public liability insurance when you clean shopping centres, work outside business hours, or operate at heights isn't always straightforward. Many cleaners find that standard online quotes either exclude the work they actually do or come back as a referral.

We work with cleaning businesses across NSW, Queensland, and the rest of Australia. Whether you're cleaning strata common areas at 5am, maintaining retail spaces on weekends, or doing specialist carpet and window work, we can help you get the right cover.

RISK ARCHITECTURE

What We Cover

Most of our cleaning clients need public liability insurance. This covers you if someone is injured or their property is damaged while you're working. For cleaners, this typically includes:

Covers broken fixtures, damaged floors, or knocked over displays while you're working.

Protects you if someone is injured while you're carrying out your cleaning duties.

Covers damage to the structure or common areas you're maintaining.

Covers legal representation if someone makes a claim against your business.

Some cleaners also take out business property cover for their equipment and supplies, particularly if they're carrying expensive carpet cleaning machines, pressure washers, or specialised tools in their van.

Professional commercial cleaning placeholder

Why Cleaning Businesses Come to Us

A few things make cleaning harder to insure than other businesses. Shopping centres are considered high risk because of the foot traffic and public access. Working outside business hours (early mornings, late nights, weekends) can be an issue with some insurers. And if you're doing any work at heights, window cleaning, or pressure washing on multi-storey buildings, you'll need an insurer who's comfortable with that risk.

We ask about your work upfront because it matters. Are you cleaning during business hours or after hours? What's the split between commercial and residential? Do you work in shopping centres or high rise buildings? Are you doing any specialist cleaning like carpet steam cleaning, window washing, or external pressure cleaning?

These details determine which insurers we can use and what your premium will look like. We match your specific activities to the right underwriter.

CLIENT SUCCESS

Recent Placements

Real-world examples of how we've secured better terms and pricing for cleaning businesses.

TECHNICAL ANALYSIS

What We Look At

When you come to us for a quote, we'll ask about these key business factors to match you with the right insurer. We use a range of underwriters including Protecsure, Vero, Hollard, Blue Zebra, Clover, and Berkley depending on what you're doing and where you're doing it.

01

Your revenue split between commercial and residential work

02

Whether you're working in shopping centres or high rise buildings

03

Your operating hours (during business hours, after hours, weekends)

04

Any specialist equipment or high risk activities (working at heights, pressure washing, chemical use)

05

The number of staff or contractors you're using

06

Whether you need to meet specific client requirements (particular coverage limits, additional insured parties)

01

Your revenue split between commercial and residential work

02

Whether you're working in shopping centres or high rise buildings

03

Your operating hours (during business hours, after hours, weekends)

04

Any specialist equipment or high risk activities (working at heights, pressure washing, chemical use)

05

The number of staff or contractors you're using

06

Whether you need to meet specific client requirements (particular coverage limits, additional insured parties)

KNOWLEDGE BASE

Frequently Asked Questions

It depends on your revenue, the type of work you're doing, and your risk profile. A small residential cleaning business doing $70,000 in revenue might pay $600 to $800 a year. A commercial cleaning company doing $160,000 with shopping centre work could be $1,200 to $1,500. Working at heights or in high risk locations will push the premium up.
You should have it. Even in residential cleaning, you're in someone's home with the potential to damage expensive belongings or cause an injury. Most professional cleaners carry at least $5 million or $10 million in cover.
Call us. Some insurers don't like after hours work, shopping centres, or working at heights. Others are fine with it. We know which markets will look at your business and which won't, so we can save you the back and forth.
Yes, but you'll need to declare them and their activities. Some insurers want to know what percentage of your work is subcontracted out and whether those contractors carry their own insurance.

Get the Right Cover for Your Cleaning Business

Call us on 02 9000 1155 or get a quote online. We'll ask the right questions and find you cover that actually works for what you do.