Cyber Insurance
Cover for Data Breaches, Ransomware and Digital Fraud. Protecting your business from the financial and reputational cost of cybercrime.
6 Mins
Incident Frequency
Specialist
Cyber Markets
24/7
Incident Response
Recognition
THE SHORT ANSWER
Cyber insurance covers your business after a data breach, ransomware attack or digital fraud - the first-party costs of getting back up and running (forensics, data restoration, lost income and customer notification), your third-party liability if someone else's data is exposed through your systems, and access to a 24/7 incident response team.
Many businesses start with a cyber add-on on another policy, then move to a standalone policy as they hold more data and lean harder on digital systems. If you store client data, take payments, or rely on email and cloud software, it's worth checking your current cover is adequate.
In its 2024-25 Annual Cyber Threat Report, the Australian Signals Directorate recorded a cybercrime report in Australia around every six minutes on average. For small businesses, the cost of a single incident can run into tens of thousands of dollars.
The Real Cost
And that's before you factor in the disruption, reputational damage, and time spent recovering. We help clients assess whether the cyber cover they have is still fit for purpose.
Standalone Support
Often businesses start with a cyber extension on an existing policy. But as you grow, handle more data, or rely more heavily on digital systems, a standalone cyber policy usually makes more sense.
POLICY COMPARISON
Standalone Cyber Insurance vs Policy Extensions
Many businesses have a cyber extension attached to their Professional Indemnity or Management Liability policy. These can be a reasonable starting point, but they're often limited in what they cover.
01
First-Party Cover (Your Costs)
This covers what happens to your business directly. That includes forensic investigation to find out how a breach happened, data restoration costs, business interruption while your systems are down, and costs associated with notifying affected customers.
02
Third-Party Cover (Your Liability)
This covers claims made against you by others. If a client's data is compromised because of a breach in your systems, you may be liable for their losses.
03
Cyber Crime & Fraud
Some standalone policies include cover for direct financial loss caused by cyber crime, including social engineering fraud where someone tricks your staff into transferring money to the wrong account.
04
Broad Data Protection
If your business handles sensitive data, processes payments, or relies heavily on email for transactions, it's worth looking at whether a standalone cyber policy would serve you better.
CRISIS MANAGEMENT
Incident Response: What Happens After a Breach
Forensic IT Specialists
To identify what happened and stop further damage.
Legal Guidance
On your obligations under the Notifiable Data Breaches scheme.
Ransomware Support
Including negotiation if needed, and technical help to restore your data.
RISK ASSESSMENT
Who Should Consider Cyber Insurance?
It depends on what you do and what data you hold. Cyber insurance is worth considering if your business fits any of the criteria below.
HOW A CLAIM PLAYS OUT
Example cyber claims
These are illustrative examples of the kinds of incidents a cyber policy responds to, and what the cover does. They show how a policy works in practice - they are not specific client matters.
Ransomware
Systems locked, trading halted
A business is locked out of its systems by ransomware. The policy brings in a forensic IT and incident response team to contain it, funds the work to restore data from backups, and covers the income lost while the business is offline.
Funds-Transfer Fraud
Business email compromise
Staff are tricked by a convincing fake email into paying an invoice to a fraudulent account. Where the policy includes cyber crime cover, it responds to the direct financial loss, subject to the policy terms.
Data Breach
Client records exposed
Sensitive client records are exposed. The policy covers the breach response, legal advice on obligations under the Notifiable Data Breaches scheme, the cost of notifying affected people, and any third-party claims that follow.
System Outage
Dependent business interruption
A key cloud provider suffers an outage and the business cannot trade. Business interruption cover responds to the income lost during the downtime, helping the business through a disruption it did not cause.
COMMON QUESTIONS
Cyber Insurance FAQs
How We Help
We work with a range of cyber insurers, including specialist markets like CFC and Coalition. We can help you compare options and find a policy that fits your risk profile and budget.