Case Studies

Real Outcomes.
Real Clients.

De-identified placements where pricing, insurer appetite, claims history, location, or occupation made cover harder than usual.

81+ case studies across property, liability, professional indemnity, healthcare, life sciences, and management liability.

Professional Indemnity

PI cover for professionals and consultants

Professional Indemnity 3 days to cover

Medical Centre Group

Multi-location healthcare group with PI cover in 3 days

Professional Indemnity 3+ referrals overcome

Multidisciplinary Engineering Consultant, Renewable and Overseas Exposure

PI and PL placed for a multidisciplinary engineering consultant after several markets referred or declined over renewable energy and overseas exposure.

Professional Indemnity 6 declines overcome

Petroleum Engineer: Six Declines, International Operations

Petroleum engineering consultancy with 100% international operations declined by six insurers on occupation alone. Placed through a specialist underwriter - the market that ultimately provided terms.

Professional Indemnity Hard-to-place risk

Waterproofing Consultant

Construction consultant who couldn't get cover anywhere

Professional Indemnity ~28% saving at renewal

Solo Bookkeeper, New Business

Sole-operator bookkeeper sourced combined PI and PL at around $935, then re-placed at renewal for around $675 as the practice evolved

Professional Indemnity 5 insurers compared

Bookkeeper & Tax Agent Startup

Budget-conscious startup compared PI quotes across five insurers and multiple limit options

Professional Indemnity $2.5M limit placed

Advisory Firm With Professional Standards Limit

Advisory and accounting firm secured a $2.5M costs-inclusive PI structure after markets declined or referred

Professional Indemnity $500K PI placed

New Tax Agent Startup, TPB Limit Review

Startup tax agent and advisory practice compared TPB limit options and placed Keystone PI terms

Professional Indemnity ~$600 gross premium

Fast Tax Agent PI Placement With Keystone

Tax and accounting services practice placed with Keystone after comparing three PI markets

Professional Indemnity ~$525 saved vs highest quote

Solo Beauty Therapist with Lash Education Services

Solo owner-operated therapist offering treatments and eyelash extension training on live models. The education component made PI essential. Placed combined PI and PL at ~$575 against quotes up to ~$1,100.

Professional Indemnity 240% quote spread navigated

Established Day Spa - PI, PL & Business Pack

Established day spa with 3 insurer declines on occupation. PI quote spread of 240% between lowest and highest. Full programme placed across PI, PL, and Business Pack.

Professional Indemnity Dual occupation placed

NDIS Occupational Therapist - Dual Occupation Placement

NDIS-registered OT with a 50/50 dual occupation split between occupational therapy and disability care work. Getting the risk description right was key to avoiding underinsurance.

Professional Indemnity 2 declines, 3.4x spread

Design Consultancy - Retail & Townhouse Projects

Interior design and architectural consultancy working on retail centres and townhouse developments. Two insurers declined on occupation. Vero placed at roughly half the next cheapest quote.

Professional Indemnity Unlimited retroactive

Early-Stage Residential Practice with Heritage Work

Young sole practitioner launching a residential architecture practice with heritage consultancy. Retroactive cover was the deciding factor across three quoting insurers.

Professional Indemnity Same-day placement

Newly Registered Architect, First Year

Newly registered sole practitioner in their first year of trading. Four insurers quoted for $1M PI. Same-day turnaround from call to confirmation.

Professional Indemnity 3 declines overcome

Architectural Lighting Design - Three Declines, One Market

Specialist architectural lighting design consultancy. Three insurers declined on occupation. Woodina provided terms for this niche. Same-day urgent placement.

Professional Indemnity 40% renewal saving

Construction Project Manager - Five Insurers, Competitive Placement

Construction project manager placed at $2,050 across five insurers, with two declining on occupation. Renewed at 40% lower premium the following year.

Professional Indemnity 3 declines overcome

New Project Manager - Navigating Limited Experience

Project manager with one year of experience placed after three of six insurers declined on trading history. Woodina provided the terms that secured the placement.

Professional Indemnity 5 insurers quoted

Legal Researcher PI: Getting the Right Cover in Place

Sole operator legal researcher needed $2M PI to be appropriately covered. 'Legal consultant' occupation created complexity at underwriting. Five insurers quoted with comparable terms. Placed with Chubb at best price.

Professional Indemnity 4 declines overcome

International Marketing Consultant: Four Declines, Same-Day Placement

Marketing consultant with 40% international revenue from FinTech and eCommerce clients. Four PI insurers declined on jurisdiction. Full programme placed same day through Brooklyn (PI) and Coalition (Cyber).

Professional Indemnity $2M PI + Cyber

Accounting Practice PI and Cyber Cover

Accounting practice placed $2M PI with Hutch and linked standalone Cyber cover with Coalition

Professional Indemnity 3 declines overcome

Sole Trader Draftsperson, New Business

New sole trader civil draftsperson placed after 3 insurer declines. Renewal market comparison revealed a 3.3x price spread across five insurers.

Professional Indemnity 5 declines overcome

Facade Glazing Engineer: Five Declines, One Market

Queensland facade glazing engineer with 18 years' experience. Five insurers declined or quoted unworkable premiums due to the 'structural' label. One specialist underwriter found.

Professional Indemnity 3 declines overcome

Fire Protection Consultancy PI: What the Market Covers and What It Doesn't

A NSW fire protection consultancy needed $1M PI for their advisory work. Three insurers declined on occupation. Competitive terms obtained through Woodina.

Professional Indemnity 5/6 declines on occupation

NATA-Accredited Geotech: 5 Business Pack Declines

NATA-accredited geotechnical firm in New South Wales. On this placement, five of the six insurers we approached declined a basic business pack on occupation alone. Full PI, PL, and business pack suite placed through specialist markets.

Professional Indemnity $10M PI placed

Startup Geotech Firm: $5M to $10M PI

An experienced geotechnical engineer who had recently started their own practice wanted to lift their PI limit to $10M. Multiple declines navigated. Placed at $15K.

Professional Indemnity $10M XS layer

Engineering Consultancy: $10M XS Layer to Reach $20M

An engineering consultancy came to Tank with a 5x5 PI structure already in place. A few months later, a larger project required $20M total cover, so we went to market for a further $10M excess layer above the existing programme.

Professional Indemnity $100K+ PI quote

Geotech PI for Infrastructure Megaprojects

Victorian geotech consultant on landmark tunnelling and rail projects. PI quote exceeded $100,000 for $5M cover. Megaproject exposure drives pricing, not revenue.

Professional Indemnity 2 critical exclusions found

Engineering Geologist: Policy Wording Gaps Exposed

Sole-trader engineering geologist compared three PI wordings. Cheapest excluded pre-purchase reports and building certificates - core weekly services. Only one policy matched the actual scope.

Professional Indemnity 6 declines overcome

HVAC Mechanical Firm: Dual PI + PL, Six Declines

HVAC and mechanical services firm with dual PI + PL risk. Project management activities required separate PI - six insurers declined on initial placement. Placed through Woodina. Four further declines navigated at renewal. Active multi-renewal client.

Professional Indemnity 3 consecutive renewals

Sole Trader Developer: Two Declines, Three Renewals

Senior sole trader software developer declined by two insurers on an aggregator platform. Placed through Woodina and renewed three consecutive times, with a mid-cycle revenue change resolved through direct underwriter contact.

Professional Indemnity 2 underwriters did not quote

Cross-Border Consultant: GBP Contract Requirements, Additional Insured Endorsement

Sole operator software consultant with cross-border revenue needing PI and PL that met specific contract requirements from a FTSE-listed client. GBP minimum thresholds, additional insured endorsement, and indemnity to principals clause confirmed. Renewed cheaper than aggregator pricing from the same insurer.

Professional Indemnity Full suite placed

Forensic Structural Engineer: Two Declines, Full Suite Placed

A Queensland sole-practice structural engineer combining standard design with forensic and rectification work. Two insurers declined on occupation. PI $5M, PL $20M, and Cyber $1M placed across three specialist markets.

Professional Indemnity 4 declines overcome

Structural Engineer: Pool Inspections, Four Declines, One Market

WA sole-trader structural and civil engineer needing a higher PI limit at renewal. His own insurer declined. Four further insurers declined on occupation. Best available terms obtained from a specialist market with appetite for the risk.

Professional Indemnity 2.6x price spread

Structural Engineer: Increasing PI to $10M, 2.6x Price Spread

NSW structural and civil engineer wanted to increase his PI to $10M to pursue larger project work. His existing insurer couldn't accommodate it. Two workable quotes obtained from specialist underwriters at a 2.6x price spread.

Professional Indemnity 7x price spread

Civil Engineering Consulting PI — 7x Pricing Spread

Gold Coast civil engineering consultancy. Four underwriters quoted identical $2M PI cover — cheapest at $1,500, most expensive at $11,000. The 7x spread explained.

Mixed-Use Property

Property insurance for buildings combining residential and commercial tenancies

Mixed-Use Property 8 declines overcome

Heritage Mixed-Use with Hospitality Tenancy

1920s heritage building with cafe and residential tenants. Came to us uninsured after 8 declines.

Mixed-Use Property ~$3,600 saved

Mixed-Use with Medical Tenancy

1910s double-brick building with allied health practice and residential units. Non-renewed by previous insurer.

Mixed-Use Property 11 declines overcome

Three-Tenancy Mixed-Use with Boarding House

1910s building with food retail, apartment, and boarding house. 11 insurers declined.

Mixed-Use Property 11 declines overcome

Dual-Occupancy Commercial/Residential

1920s timber/weatherboard building with creative studio and residential. Prior storm claim and 11 declines.

Mixed-Use Property ~74% saved vs competitor

Multi-Level Mixed-Use with Wellness Tenants

Beauty and wellness retail with residential above. Non-renewed. Placed at ~$5,900 vs around $22,500 from another insurer.

Mixed-Use Property ~$3,000 full programme

Owner-Occupied Heritage Office/Residence

1880s double-brick heritage building used as professional office and residence. Came to us uninsured.

Mixed-Use Property ~44% saved vs competitor

Four-Tenancy Retail and Residential

1990s building with retail shop and 3 residential units. Placed at ~$3,900 vs around $7,000 from another insurer.

Mixed-Use Property 5 declines overcome

Allied Health Mixed-Use, Owner-Occupied

Late 1990s mixed-use with allied health tenancy and owner-occupied residential. 5 major insurer declines. Quotes ranged from ~$4,000 to $9,000+.

Your Business Could Be Next

Struggling to Find Cover?

If you've been declined elsewhere or your current broker says it can't be done, we'd like to hear from you. We specialise in placements others find hard to write.

Call Us Now +61 2 9000 1155